Friday, January 31, 2014

Voice Recognition Directory Services

We are very happy to announce voice-recognition as a  new feature on our phone system. The voice-recognition feature will allow you to interact with directory services by speaking rather than by using the phone keypad as you search for another person. This will help us save time and guess work as we search District's phone directory. 

Starting next Tuesday, you will be able to dial 0 and speak the name of the person in the telephone directory. Please speak the person's full name for a better match and if you have multiple hits, then you will be prompted to further refine your search. 

The voice recognition will only be available internally. Stay tuned for a future announcement, when we enable this feature to assist incoming calls.

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